Families/Guardians

• Close communication with operator and/or staff

• Confidentiality of operators and staff.

• Families are encouraged to participate with care plan set-up and regular reviews.

• Access to client files to keep families/guardians informed that the needs of the client are being fulfilled.

• Social and emotional support.

• Birthdays and special occasions celebrated within the Private Care Home with family and friends invited.

• Families/Guardians are encouraged to visit and participate in activities within the private care home.

• Assistance with training in skills for coping with their loved ones disability.

• Financial management available if required for their loved one.

• Operators and staff will work closely with everyone involved to ensure a smooth transition for the client into the Private Care Home.

 

“Peace of Mind”

• Well trained qualified staff

• Safe family environment versus institutional.

• Loved one is well cared for and treated with respect within the Home.